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Shipping & delivery

Answers to most frequently asked questions about Shipping & Delivery.
What Shipping Methods Are Available?
We are working with Dutch Royal Post and DPD as main couriers. All parcels are sent with Track & Trace option so you can follow your order.
How long & how much?
Depending on the country of your origin it can take from 2 days to 14 days for your order to arrive. We are striving to send your order the same day as you place it, in case when that is not possible we will let you know about eventual delays. Shipping costs are calculated during the checkout based on your shipping destination.
Do You Ship Internationally?
Yes, We ship internationally to all countries.

Returns & refunds

Answers & instructions on how Returns & Refunds are processed.
Damaged & Lost Packages
If your item arrives damaged or blemished, please send photos of the damaged items, shipping tube, and your shipping label to info@studiodaboo.com within 14 days from the date you received the item. If your package has been lost, please email us at info@studiodaboo.com after 2 weeks from the expected delivery date. To receive a replacement or a refund, we must be notified of damages or lost items no later than 14 days from the delivery date. Please keep all damaged items and packaging for inspection purposes. Studio Daboo is not responsible for lost items after 14 days of receipt.
Can I Get A Refund?
In rare cases where you are not satisfied with the item received, you can request a refund within 14 days from the date you received the item by sending an email to info@studiodaboo.com. We will issue a refund upon successful return of the item, Item should be in the same condition as you have received it.

Payment info

Answers to most frequently asked questions about Payments
What Payment Methods Are Accepted?
You can use one of the following options: - iDeal ( e-commerce payment system used in the Netherlands, this payment method allows you to buy on the Internet using direct online transfers from your bank account) - Stripe (International payment system for credit cards) - PayPal (you can pay with your PayPal account, but also you can you can pay with your credit card if you don't have a PayPal account) - Sofort (a real-time online banking payment service available to customers who have a bank account in Germany, Austria, Belgium or the Netherlands) - Bancontact (market leader for electronic payments in Belgium. To use Bancontact, customers need a card linked to a Belgian bank account)


Answers & suggestions about Artwork Care & Maintenance
What is a limited edition artwork?
Fine art editions offer an affordable and accessible way to build an art collection. Editioned artworks can vary in medium (from prints and sculptures to utilitarian objects, for example) and are produced at one time by the artist in a limited number. No additional artworks are ever produced beyond the determined edition number, which is why they remain valuable investment opportunities.
How can I best care for my art print?
For two-dimensional artworks such as prints, best recommendation is you frame your new purchase as soon as possible using UV-blocking Plexi or glass as well as conservation-grade mat and board. If you want to store it for a later date, keep it in between archival sheets of paper in laying position at the dark place preferably an archival box.
How can I best care of my jewellery?
The best way to maintain your jewellery, in addition to wearing it, is an occasional buffing with a wool or jewellery rouge cloth. This not only preserves the beautiful patina as the metal ages but also imparts a more personal touch to your jewellery.
How can I best care of my apparel?
For best results wash inside out at 40ºC (or lower) with similar coloured garments. Do not use fabric softener and avoid ironing, if tumble drying use a low setting. When Air Drying straighten up and leave to dry inside out.
How can I best care of my painting?
For two-dimensional artworks such as paintings, best recommendation is to keep it away from the direct sunlight. Although Studio Daboo paintings are finished with UV protective varnish and have been made with high quality paint saturated with pigment, it is sensible to follow this advice if you'd like the painting to last for generations. Occasional dust wiping with a slightly damped soft cloth will keep the painting look fresh.